COMPANY AGREEMENT POLICY

Adventure Fourteen Summit Pvt. Ltd.

Welcome! We’re thrilled you’re considering an adventure with us. Before embarking on your journey, please take a moment to review our Terms and Conditions. By booking with Adventure Fourteen Summit, you confirm that you understand and agree with the policies outlined below.

Booking Procedures

Step 1: Trip Booking

You can reserve your trip by submitting a booking form on our website or contacting any official Adventure Fourteen Summit staff directly. Once we receive your request, we review it and send a confirmation email with trip availability and pricing.

Note: Your trip is confirmed only after paying the advance deposit. Ensure you receive a confirmation email including your deposit receipt.

Step 2: Booking Timeline

Trips must be booked at least two months before your planned travel date. Note that trip confirmation depends on group availability and occupancy.

Payment Methods

We accept multiple payment options for your convenience:

1. Wire Transfer: Bank charges apply and are borne by the client.

2. Cash Payment at Kathmandu

3.Credit/Debit Cards: American Express, MasterCard, and Visa are accepted. A 4% bank charge per transaction applies.

Payment Schedule

To secure your trip, payments are structured as follows:

1: 30% Advance at the time of booking

2: 50% Payment one month before arrival in Nepal

3: 20% Payment upon arrival in Kathmandu

Booking Conditions

1: If delays are caused by the agency, political reasons, or weather, the agency covers costs.

2: Illness or personal injury may result in a cut-short trip with no refund.

3: Cancellations due to client carelessness require the client to cover additional costs.

Cancellation Policy

By the Customer

1: 30+ days before trip: 15% deduction, 85% refund

2: 20 days before trip: 30% deduction, 70% refund

3: 5 days before trip: 80% deduction, 20% refund

4: After trip departure: No refund

By the Company

We reserve the right to cancel trips due to insufficient participants or unforeseen circumstances. Payments can be transferred to another trip of similar value or refunded (less bank charges). No refund is guaranteed for natural disasters or other uncontrollable events.

Company Responsibilities

1: Provide all services listed in the Cost Inclusions section, including connecting clients with guides, Sherpas, staff, and managers.

2: Ensure proper arrangements for accommodation, food, and safety.

3: Handle emergencies promptly during the trip or expedition.

Client Responsibilities

1: Obtain comprehensive travel insurance covering medical emergencies, trip cancellations, evacuation, and other risks.

2: Follow team leaders’ instructions for safety. Clients bear responsibility for incidents caused by negligence.

3: Cover all personal expenses, including extra costs due to natural disasters, strikes, or other unforeseen events.

4: Pay for additional services not included in the package.

Travel Insurance

Foreigners must secure their own travel insurance covering all potential risks, including missed flights, trip cancellation, lost baggage, high-altitude emergencies, and medical evacuation.

Trip Modifications

Early Completion:

Trips may finish earlier than scheduled due to favourable weather. No refunds for unused days.

Itinerary Changes:

Clients may request modifications, but are responsible for additional costs for lodging, meals, and activities.

Rescue and Safety:

Clients agree to cover all rescue expenses if required. Adventure Fourteen Summit Pvt. Ltd. has full authority to decide when and how rescue operations are carried out.

Guides’ Safety Decisions and Early Exit Policy

1: Guides may require clients to return to base camp if they are unfit physically or mentally.

2: Early exit due to weather or personal inability does not warrant a refund.

Declaration

By signing, the client acknowledges the personal risks involved and authorises Adventure Fourteen Summit Pvt. Ltd. to handle emergencies.

Client Signature: ________                                   Adventure Fourteen Summit Pvt. Ltd.: ________
Date: __ /__ /___

Note: Clients are responsible for obtaining visas for all visited countries. Assistance is provided for Tibet permits. Reconfirm flight tickets at least 72 hours before departure.